You can reach us one of the following ways:
- Email us and our Reservations Desk will get back to you within 24 business hours.
- Call us at (800) 227-3235 and enjoy personal service by phone.
- Monday through Friday from 6:00am to 6:00pm Pacific Time
- Saturday and Sunday from 7:30am to 4:00pm Pacific Time
- Group travel is not available by phone on Saturday or Sunday
- Mailing Address:
19909 120th Ave NE
Bothell, WA 98011
FOR ALL PRE-TRIP AND URGENT QUESTIONS:
Please call 800.227.3235.
IF YOU HAVE COMPLETED YOUR TRIP AND WISH TO CONTACT OUR CUSTOMER SERVICE DEPARTMENT:
We are dedicated to making your trip the best experience possible. If you have completed your trip and had an issue you would like us to address, please submit this online form:
Or call 800-422-9487. Our customer service telephone line will direct you to leave a voicemail message.
We strive to resolve all customer service issues within ten business days. Thank you for your valuable feedback!
You may also find our Frequently Asked Questions
or our Site Map
If you have a problem concerning this website, click here
to email the Web Team.