I have traveled extensively for the past 35 years and have dealt with numerous travel agents and airlines. Never have I received the kind of service that Kristin has given us. Her expertise and service has been outstanding. I look forward to working with Kristin L. on all of our future trips and have passed her name on to our director of international education.
Sincerely,
Franklin Pierce University
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Catrina: I want to thank you for all your hard efforts these past 2 days of your vacation. Thank you for attending to all our crazy needs on this chamber Study Mission to Dubai. You, Christy and Jeff are fantastic and it has been a pleasure to work on this mission with you.
Anne Maria,
Greater Seattle Chamber of Commerce
Hi Suzanne: As always GREAT JOB Suzanne – thanks a bunch. I trust you are “catching up” since you were away – I know it is always difficult!
Kathy Altobello, ACC,
A+ Cruises & Tours,
Metairie, LA
I just wanted to send you a note to say we're back from our trip and had a fabulous time. I can't thank you enough for all of the arrangements you made for our group. The transfers with the English speaking assistants were a nice touch and especially helpful. We made all of our flights and connections with no trouble. We had great weather the entire time, only one day of rain. The whole group sends their thanks and we hope to book another trip in the future. Thanks again!!!
Carrie
Your group department is terrific to work with--especially Sue Taylor. Also your prices are quite good on the website to book FIT's.
Karol Mayer,
GalaxSea Cruises & Tours,
Neosho, MO
Suzanne: The services were fantastic! The farm stay and the two day trips (to Modena and Tuscany) were highlights. I can't think of a negative. Thank you for everything!!!
Sue, University Administrator
Good Morning, Sarah: I just want to say thank you for all of the work and contact you did for us. We had a great trip and your company is the best I have ever dealt with in Europe, so I will continue to use them in years to come. Everyone was kind, gracious, and helpful which made it so much easier for me.
Thanks again!, Colleen, Church Coordinator
Hola Jeff: Catrina has been helping me she coordinated several groups during the world cup 2006 for us etc.,etc. among others. I cannot thank enough, and I cannot tell you enough the great person that you have in your staff she is so professional, so perfect, so reliable, she is the best I have ever encounter to deal with in more than 25 years of experience that I have on this travel industry. Your company has a great value with Catrina, and I really want to congratulate your company as it is not easy to have such a professional person now these days. Please express to her my most sincere appreciation, it is indeed a pleasure to work with such a wonderful person with an impeccable professionalism, Catrina deserves all my respect and your company my congratulations for counting with a person like her, again congratulations.
Rosamaria, Tour Operator
Hi Abby: I just want to thank you for all your hard work prior to my trip!!!! Everything was perfect. All went so well...and having Jorge in Barcelona was wonderful...he even called me once to assure me that all was on schedule. I did always call....to reconfirm and always polite people who knew the whole schedule. Every guide we had spoke very clear English....which does help...also this size group was nice too.
Molly Kottke, Travel Agent
Hi Catrina: I wanted to let you know how great all the arrangements were in Barcelona. The local guide "Jose" was really superior and all the guests really liked him. The motorcoaches were modern and spotless, and I really liked the H10 Hotel Universidad. The staff were extremely gracious and helpful, and the hotel had a fantastic location near the Place du Catalunya, and "The Ramblas" tourist area. Any other hotel in the future would be a let-down after this!
Thanks for all the efforts and great arrangements - it made a very smooth start and pleasant end to our Mediterranean cruise!
Tyson, Tour Operator
Sarah: I received your voice mail earlier today. We had a GREAT time. Weather was 50 to 55 F degrees. Your hotel was quite a hit. The location is super. The staff was very, very accommodating. Breakfast was good. And, I had with my family the 2 triple rooms. And, am I glad I did that. They were huge and had big balconies that over looked the city. We walked and walked and walked. The cake came to the room. And, I shared with the other birthday “girls”. Thank you. That was my first introduction to an H 10 property. I knew many names but had not stayed, personally, in any of the hotels. Thank you for the recommendation. We hit January 6 and all of the celebrations. That was nice. Have you ever been to Barcelona? I have. Enjoyed the city more this time than any other stay. I will recommend the property to other agents in the office. Will also recommend Europe Express. You could not have been more accommodating. And the gift card was an extra nice touch. Have a great year !!!!
Darlene, Travel Agent
Hello Sarah: Everything went perfectly. You guys did a great job on everything ... and we missed the record snow in London.
I will be more than happy to work with you again and I'll recommend you to my colleagues.
Barry, University Professor
Catrina: The whole experience was fantastic and when Ken and I walked into our cabin and saw the large room, bed and sliding doors out onto the deck, Ken said "Catrina did it again!!!!"
Thanks for helping me put together a wonderful trip for all!
Marian, Happy group traveler
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